Refund Policy
This Refund Policy applies to your MONEY MAP subscription. It does not remove any statutory consumer rights that cannot lawfully be excluded.
1. Subscription
Money Map Premium is a recurring monthly subscription. Billing is handled by our payment provider under its own terms.
2. Refund eligibility
If you are charged in error, charged twice for the same period, or charged after a successful cancellation, you may request a refund.
3. How to request a refund
Email billing@moneymap.app with your account email, the charge date and amount, and the reason for your request. We will review and respond within a reasonable time.
4. Duplicate charges
If you are charged more than once for the same billing period, we will refund the duplicate charge upon verification.
5. Incorrect charges
If you are charged an incorrect amount, we will correct it and refund the difference where applicable.
6. Refund process & timing
Approved refunds are returned to your original payment method. Timing depends on your bank or card issuer and may take several business days.
7. Exceptions
Refunds are not generally provided for periods where you had full access to the service, except where required by law or where we made an error.
8. Statutory consumer rights
Nothing in this policy excludes rights that cannot lawfully be excluded under applicable consumer protection law.
9. Contact
Billing questions: billing@moneymap.app. General support: support@moneymap.app.